Computer Help for Your Home.
Without the Hassle.
From a slow Windows computer to a printer that refuses to connect, North Bay Computer makes getting help simple. We handle many problems remotely, with in-home assistance available when the job calls for it.
Unlike the Geeks, We Don’t Take Weeks!
Our Residential Computer Services
Practical, friendly support for Windows computers and the technology you use at home.
Remote Computer Support
Get help from the comfort of home. Many everyday Windows problems can be diagnosed and resolved through a secure remote session.
- Slow computers and performance issues
- Windows errors and software troubleshooting
- Email, browser and application help
- Malware concerns and security guidance
In-Home Computer Assistance
Some jobs need someone there in person. We offer scheduled on-site support for eligible residential technology needs.
- Computer and peripheral setup
- Home network troubleshooting
- Device connectivity issues
- Hands-on assistance when remote support isn’t suitable
Printer & Scanner Setup
Printers can be stubborn. We’ll help you get connected and printing again.
- Wireless and USB printer setup
- Printing and scanning issues
- Printer connection troubleshooting
- Connecting Windows PCs to compatible printers
Home Wi-Fi & Connectivity
Make your home network work more reliably for the computers and devices that depend on it.
- Wi-Fi connection problems
- Router and network troubleshooting
- Coverage and signal guidance
- Connecting new devices to your network
New Windows PC Setup
Enjoy your new computer without spending hours getting everything configured.
- Windows initial setup and updates
- Application and account configuration
- File transfers from an existing PC
- Printer and accessory connections
Managed Backup & Protection
Keep important files safer and help defend your Windows computer against modern threats.
- Managed backup and recovery assistance
- Endpoint detection and response (EDR)
- Ongoing protection options
- Guidance on protecting important data
Free Pickup & Delivery in Santa Rosa
Can’t bring your Windows computer to us? Ask about our complimentary pickup and delivery service within Santa Rosa for eligible work.
We’ll help determine whether remote support, an in-home visit, or pickup and delivery makes the most sense for your situation.
Ask About Service →
Getting Help Is Easy
Tell Us What’s Wrong
Call or send a support request with a quick description of the problem.
Remote, In-Home or Pickup
We’ll discuss the best way to help based on the issue and your location.
We Get to Work
Friendly, straightforward assistance to get your technology working again.